Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. Heritage Wood Masters uses cookies to enhance your browsing experience and provide better furniture restoration consultation services.

2. Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for website functionality, form submissions, and consultation requests	Session / 1 year
Analytics Cookies	Help us understand how visitors use our website to improve user experience	2 years
Preference Cookies	Remember your settings and preferences for future visits	1 year
Marketing Cookies	Track visits across websites to provide relevant furniture restoration content	90 days

3. How We Use Cookies

Heritage Wood Masters uses cookies to:

Process consultation form submissions and appointment requests
Remember your furniture restoration preferences and project history
Analyze website traffic to improve our services across India
Provide personalized content about restoration techniques and services
Ensure website security and prevent fraudulent activity

4. Third-Party Cookies

We may use trusted third-party services that place cookies on your device:

Google Analytics: Website traffic analysis and user behavior insights
Social Media Platforms: Integration with Facebook, Instagram, and WhatsApp
Payment Processors: Secure payment processing for restoration services

5. Cookie Consent

When you first visit our website, you'll see a cookie banner allowing you to:

Accept all cookies for full website functionality
Decline non-essential cookies (analytics and marketing)
Learn more about our cookie practices

Essential cookies are always active as they're necessary for website operation and consultation services.

6. Managing Your Cookie Preferences

You can control cookies through several methods:

Browser Settings

Chrome: Settings → Privacy and Security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Site Permissions → Cookies

Mobile Devices

iOS: Settings → Safari → Block All Cookies
Android: Chrome Settings → Site Settings → Cookies

7. Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

Consultation form submissions may fail
Website preferences won't be saved
User experience may be less personalized
Some restoration portfolio features may be unavailable

8. Cookie Data Security

We implement appropriate security measures to protect cookie data:

Encryption of sensitive information
Secure transmission protocols (HTTPS)
Regular security audits and updates
Limited data access for authorized personnel only

9. Updates to Cookie Policy

This cookie policy may be updated to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

Email notifications to consultation subscribers
Website banner announcements
Updated "last modified" date on this page

10. Contact Information

For questions about our cookie policy or to exercise your privacy rights:

Email: privacy@heritagewoodmasters.in
Phone: +91-XXXX-XXXXXX
Address: Heritage Wood Masters, India

Note: This cookie policy complies with Indian data protection laws and international best practices for privacy and transparency.